The blog · one idea a month

Notes on AI, operations and B2B distribution.

What we learn building AI blocks with distributors in production. Real cases, technical decisions and operations essays — no hand-waving.

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31 articles
Cash flow in distribution: how to control working capital with AI
Artificial IntelligenceAutomationData

Cash flow in distribution: how to control working capital with AI

Why a profitable company can run out of money: how to control working capital and cash flow in distribution with AI.

Jun 12, 20269 minRead →
AI on top of your ERP: why adding intelligence beats replacing the system
Artificial IntelligenceAutomationData

AI on top of your ERP: why adding intelligence beats replacing the system

Why adding a layer of AI on top of your ERP beats replacing the system: less risk, live in weeks, and built on the data you already have.

Jun 8, 202611 minRead →
A digital catalog for your sales force: how to have a product expert available 24/7 with AI
Artificial IntelligenceAutomationData

A digital catalog for your sales force: how to have a product expert available 24/7 with AI

How to build a digital catalog with AI so your sales force answers any product query in seconds, without depending on a competitor's website.

Apr 8, 202615 minRead →
Order intake with AI: end-to-end automation and ERP integration
Artificial IntelligenceAutomationData

Order intake with AI: end-to-end automation and ERP integration

How AI transforms order intake: multichannel capture, automatic validation against catalogue and stock, and Excel/CSV ready to load into the ERP.

Mar 25, 20268 minRead →
Operational diagnostic with AI: find the inefficiencies and build a roadmap in 2 days
Artificial IntelligenceAutomationData

Operational diagnostic with AI: find the inefficiencies and build a roadmap in 2 days

What an AI-run operational diagnostic is, how it surfaces invisible inefficiencies, and how it turns the team's own voice into a prioritized roadmap.

Mar 24, 20267 minRead →
Profitability analysis with artificial intelligence: a practical guide for companies
Artificial IntelligenceAutomationData

Profitability analysis with artificial intelligence: a practical guide for companies

How to automate per-customer profitability analysis with AI: contribution margin, price elasticity and reports with no manual work.

Mar 12, 202612 minRead →
How to sell more with AI for sales and commercial automation
Artificial IntelligenceAutomationData

How to sell more with AI for sales and commercial automation

How to use AI for sales, an AI-powered CRM and WhatsApp chatbots to sell more, automate your funnel and improve commercial forecasting.

Feb 19, 202612 minRead →
Automated collections with AI: turning receivables recovery into a competitive advantage
Artificial IntelligenceAutomationData

Automated collections with AI: turning receivables recovery into a competitive advantage

Automated collections with AI transforms receivables recovery, optimizes cash flow and improves the customer experience. An implementation guide.

Feb 18, 20267 minRead →
The product lifecycle: fundamentals, strategies and how AI makes it easier to manage
Artificial IntelligenceRetailData

The product lifecycle: fundamentals, strategies and how AI makes it easier to manage

A complete guide to the product lifecycle: stages, metrics, strategies by phase and how AI optimizes every decision.

Feb 9, 202611 minRead →
Artificial intelligence and commercial strategy
Artificial IntelligenceRetailData

Artificial intelligence and commercial strategy

How to use technology to create operational efficiency without losing the human focus. A guide to AI as a strategic enabler.

Feb 5, 20264 minRead →
How to reduce excess inventory: effective strategies for clearing stock with AI, dynamic pricing and turnover analysis
Artificial IntelligenceRetailAutomation

How to reduce excess inventory: effective strategies for clearing stock with AI, dynamic pricing and turnover analysis

A practical guide to reducing excess inventory with AI: diagnosis, dynamic pricing, bundles, clearance and prevention.

Feb 2, 202611 minRead →
AI for wholesalers: a complete implementation and ROI guide for 2025
Artificial IntelligenceAutomationData

AI for wholesalers: a complete implementation and ROI guide for 2025

A practical guide to AI for wholesalers: order automation, demand forecasting, dynamic pricing and inventory management with measurable ROI.

Dec 23, 202512 minRead →
Purchase planning: a practical guide, tools and benefits
DataAutomationRetail

Purchase planning: a practical guide, tools and benefits

A complete guide to planning purchasing strategically, optimizing inventory and making data-based decisions with AI.

Dec 9, 20256 minRead →
RFM segmentation: a practical guide, data and activation
DataArtificial IntelligenceE-commerce

RFM segmentation: a practical guide, data and activation

RFM segmentation turns customer data into clear decisions. Identify opportunities, design campaigns and predict behaviour.

Dec 3, 20259 minRead →
AI for retail: a practical guide, cases and ROI
Artificial IntelligenceRetailCustomer Stories

AI for retail: a practical guide, cases and ROI

A practical guide for retailers and wholesalers on how to apply AI in a tangible, measurable and profitable way, with real cases.

Nov 28, 202517 minRead →
Workshop and spare parts: how to measure the productivity and hidden margin of after-sales
DataAutomationRetail

Workshop and spare parts: how to measure the productivity and hidden margin of after-sales

How to manage workshop and spare parts with data: digital orders, productivity per technician, efficiency, parts fill rate and real margin.

Sep 4, 20267 minRead →
Merchandising at the point of sale: how to measure execution and stop working blind
RetailDataAutomation

Merchandising at the point of sale: how to measure execution and stop working blind

How to measure point-of-sale execution: share of shelf, on-shelf availability, planogram compliance and perfect store.

Sep 1, 20268 minRead →
B2B customer service with AI: what an agent on WhatsApp can resolve and what it cannot
Artificial IntelligenceAutomation

B2B customer service with AI: what an agent on WhatsApp can resolve and what it cannot

How an AI agent for B2B customer service works on WhatsApp and email: which queries it resolves on its own, when it hands off, and which KPIs to watch.

Aug 28, 20267 minRead →
Automatic reconciliation with AI: banks, statements and price lists without crossing spreadsheets by hand
AutomationDataArtificial Intelligence

Automatic reconciliation with AI: banks, statements and price lists without crossing spreadsheets by hand

How to automate bank, statement and price reconciliation with AI: exact and fuzzy matching, tolerances, exceptions and metrics.

Aug 25, 20268 minRead →
DDMRP: what it is, how buffers are calculated and how to apply it without changing your ERP
DataAutomationArtificial Intelligence

DDMRP: what it is, how buffers are calculated and how to apply it without changing your ERP

What DDMRP is, how it differs from MRP, how the green, yellow and red buffer zones are calculated, and how to apply it on top of your ERP.

Aug 21, 20268 minRead →
OTIF: what it is, how to calculate it and how to improve it in distribution
DataAutomationArtificial Intelligence

OTIF: what it is, how to calculate it and how to improve it in distribution

What OTIF is, how to calculate it step by step, how it differs from fill rate and the five causes that break it in distribution.

Aug 18, 20269 minRead →
Production planning with AI: a practical guide for industrial SMEs
Artificial IntelligenceAutomationData

Production planning with AI: a practical guide for industrial SMEs

How to plan production with AI when demand is erratic, without a half-million-dollar MRP: a practical guide for industrial SMEs.

Jun 29, 20269 minRead →
AI voice agents: what they are and how they are used in B2B phone support
Artificial IntelligenceAutomation

AI voice agents: what they are and how they are used in B2B phone support

What AI voice agents are and how they automate B2B phone support: what they can do today, what they cannot, and where they add real value.

Jun 26, 20269 minRead →
A B2B self-service portal: what it is and how to sell more to your wholesale customers
Artificial IntelligenceE-commerceAutomation

A B2B self-service portal: what it is and how to sell more to your wholesale customers

What a B2B self-service portal is and how it lets your wholesale customers order on their own 24/7 without cannibalizing your sales force.

Jun 24, 20269 minRead →
Automated quoting with AI: how to answer in seconds and sell more
Artificial IntelligenceAutomation

Automated quoting with AI: how to answer in seconds and sell more

How to build quotes in seconds with AI, with no pricing errors and no delays, and why whoever quotes first usually wins the sale.

Jun 22, 20269 minRead →
Promotion management with AI: how to measure the real ROI of your campaigns
Artificial IntelligenceRetailAutomation

Promotion management with AI: how to measure the real ROI of your campaigns

How to measure the real ROI of your promotions with AI: incremental demand versus forward buying, and why half of all campaigns do not pay off.

Jun 19, 20269 minRead →
Competitor price monitoring with AI: a practical guide for distributors
Artificial IntelligenceDataRetail

Competitor price monitoring with AI: a practical guide for distributors

How to monitor competitor prices with AI without starting a price war: when to follow a price and when to hold your margin.

Jun 17, 20269 minRead →
Voice notes with AI: how to capture what happens on every sales visit
Artificial IntelligenceAutomationData

Voice notes with AI: how to capture what happens on every sales visit

How to capture by voice everything your rep sees on each visit and that today never reaches the ERP: the data that dies in the field.

Jun 15, 20269 minRead →
Automatic invoice validation with AI: how to avoid errors and credit notes
Artificial IntelligenceAutomation

Automatic invoice validation with AI: how to avoid errors and credit notes

How to validate invoices automatically with AI and cut the pricing errors and credit notes eating your margin without you noticing.

Jun 10, 20269 minRead →
Sales route planning with AI: how to optimize visits and frequency
Artificial IntelligenceAutomationData

Sales route planning with AI: how to optimize visits and frequency

How to plan your sales force's routes with AI: visit frequency by customer value, geography and capacity, without spreadsheets.

Jun 5, 20268 minRead →
Sales coverage: how to measure and grow customer penetration with AI
Artificial IntelligenceDataRetail

Sales coverage: how to measure and grow customer penetration with AI

How to measure and grow sales coverage with AI: real versus potential penetration, and the map of the customers who still do not buy from you.

Jun 3, 20269 minRead →